WE’RE HIRING!
Front Desk Executive

*** Prior to applying, we highly recommend that you thoroughly review the entire circular. ***

*** We encourage applications from all qualified individuals. We are particularly interested in hearing from female candidates for this role as we are currently building a more diverse team. ***

Location: Rahul Group, Rahul Center, Level 2, Beside Bogura Pouroshova, Jail Road, Jaleshwaritola Bogra, 5800

Vacancy: 01
Job Nature: Full-Time
Weekend: Friday
Office Hours: 9:30 am – 6:30 pm
Deadline: 12th March, 2025

Rahul Group is a prominent business conglomerate in the FMCG sector in North Bengal, with a strong market presence in Bangladesh for over 25 years. We are currently seeking a dynamic and qualified candidate to join our team as a Front Desk Executive. This role will involve managing front desk operations, greeting and assisting visitors, handling phone calls, and providing administrative support to ensure smooth and efficient day-to-day office operations.

Job Overview:

We are seeking a dedicated, enthusiastic, and professional individual for the position of Front Desk Executive. The ideal candidate should have excellent communication skills, a friendly demeanor, and a strong ability to manage office operations efficiently. This role involves greeting visitors, handling phone calls, managing appointments, and providing administrative support, ensuring smooth and effective front desk operations. This position offers an opportunity to be the first point of contact for clients and visitors while contributing to the overall efficiency of the organization.

Qualifications:

• Bachelor’s degree in any discipline (preferably in Hospitality, Business Administration, or related fields).
• Excellent communication, coordination, and interpersonal skills.
• Strong organizational skills with attention to detail and ability to manage multiple tasks.
• Proficiency in MS Word, Excel, PowerPoint, and basic office management tools.
• Ability to handle phone calls, and appointments, and manage office visitors with professionalism.
• Strong problem-solving abilities with a proactive approach to tasks and customer service.
• Ability to work under pressure and maintain a positive, welcoming attitude.
• Good knowledge of office procedures and documentation.
• A dedicated work ethic and willingness to provide exceptional service to visitors and staff.

Experience:

We value practical skills and hands-on experience over formal academic qualifications. Candidates with relevant experience in front desk management, customer service, or administrative support are highly preferred. Ideal candidates should have 1 to 2 years of experience in handling front desk operations, managing phone systems, and interacting with visitors. Experience in office administration, scheduling, and using office management tools is essential. The successful candidate will demonstrate excellent customer service skills, the ability to manage multiple tasks efficiently, and proficiency in Microsoft Office applications. A strong understanding of office procedures and attention to detail are key assets.

Job Responsibilities:

• Assist in managing front desk operations to ensure smooth and efficient office functioning.
• Set up guidelines and procedures for managing appointments, visitors, and phone systems.
• Identify areas for improvement in office processes and initiate action plans to optimize front desk operations.
• Provide support to ensure a welcoming and organized environment for visitors and staff.
• Stay updated on best practices in customer service and office management to enhance front desk operations.
• Handle inquiries, phone calls, and messages with professionalism and ensure timely responses.
• Prepare and maintain front desk reports, including visitor logs, appointment schedules, and administrative documents.
• Collaborate with other departments to support administrative functions and company operations.
• Take on additional responsibilities as assigned by management to ensure the smooth functioning of the front desk and office environment.

We do not have any other corporate office locations

Interested candidates are invited to submit their applications and CVs by Nov 27, 2024, via the website to HTTPS://RAHULGROUP.COM.BD/CAREER/ or email to CAREER@RAHULGROUP.COM.BD or to the HR Department at the Corporate Head Office located at Rahul Center, Beside Bogura Pouroshova, Jail Rd, Jaleshwaritola, Bogura. Please note that only shortlisted candidates will be contacted for a written test and interview. Interviews will be conducted at the Head Office of Rahul Group in Bogura.